At Hastings Therapy Centre, an initial in-depth consultation with an experienced and qualified therapist allows you to talk through your issues and express your concerns.
After your initial consultation, we aim to contact you within two weeks to inform you of our recommendations, taking into account the complexity of your issues, your availability and your budget. It is sometimes the case that we do not have the necessary expertise or availability to offer the right therapy with an appropriately qualified and experienced practitioner; where this is the case, we will do our best to signpost you to alternative services and we will refund the initial consultation fee in full.
Unfortunately, we cannot offer ongoing therapy or counselling unless you are able to attend a regular weekly session at the same time each week. We are also unable to offer sessions to clients who are not currently living in England and we require our clients to be registered with a GP.
Please note that we are currently offering initial consultations via video or telephone call, with the exception of couples assessments which take place in-person. If you need an in-person initial consultation, please contact us on 01424 236799 or [email protected]
Here at HTC, most of our therapists are self-employed practitioners who meet our professional standards, participate in mandatory training and clinical supervision, and maintain appropriate insurance, DBS certification and membership with professional bodies. Our employed team are listed on our website: Hastings Therapy Centre - Our People and all other therapists are HTC-approved self-employed practitioners.
Once you have decided to work with a therapist, they will talk you through their unique terms and conditions of therapy, including when you will meet and their policies around session cancellations, fees and holidays.
If you have any concerns about how you and your therapist are working, we encourage you to speak to them in the first instance. If difficulties arise, you are welcome to contact HTC, but if the practitioner is not a HTC employee, we will be unable to overrule the terms and conditions that they have in place. However, if you are dissatisfied with the communication between you and your therapist, please contact our Clinical Management Team and they will be happy to discuss the matter with you. The team can be contacted on 01424 236799 or at [email protected].
Our Pricing
Initial Consultations
The initial consultation lasts up to 50 minutes, and for residents of Hastings & Rother, the standard price is £50.
For residents of Hastings & Rother who are unemployed, receiving state support through benefits or working tax credits, or employed but receiving less than the living wage, the concession price is £15. Please do note that availability of low-cost assessments is dependent on our charitable fund position, which changes from time-to-time. HTC will contact you after your booking to confirm that you are eligible for this concession.
Initial consultations for those living outside of Hastings & Rother are charged at £70.
If you are booking a standard initial consultation, please ensure you are able to commit to our standard fees for ongoing therapy and that you are able to attend sessions weekly. We are only able to offer low-cost therapy when there are sufficient charitable funds available, and our low-cost initial consultations are made available accordingly. We do not operate a waiting list for this service if you book a standard consultation.
Initial consultations for relationship therapy last 50 minutes and are priced at £90.
The initial consultation fee is paid via our online booking system. Please contact the HTC office on 01424 236799 or [email protected] if you need assistance.
Ongoing Weekly Sessions
The costs of ongoing weekly sessions, following the initial consultation, are as follows:
Adults
| Trainee Practitioner | £35 |
| Graduate Practitioner | £50 |
| Associate Practitioner | £60 |
| Senior Associate / Specialist Service | £70 |
| Relationship Therapy | £120 |
Group Therapy
| Group Psychotherapy Trainee | £20 |
| Group Psychotherapy Associate | £35 |
If you are unable to afford our standard fees, please let us know during your initial consultation as some of our therapists are able to offer reduced rates or you may be eligible for a low-cost therapy place funded by a charitable bursary (see below).
Low Cost Therapy
Hastings Therapy Centre uses the surplus generated from mainstream and business services to fund low-cost therapy for those who would not otherwise be able to afford it.
Funds secured from external charitable trusts and other fundraising activity are also used for this purpose. In addition, all practitioners offer a limited number of low-cost places to make therapy affordable to those in need. All subsidies are means-tested and are only awarded when sufficient charitable funds are available. Please note, therapy for children and families is not available at reduced rates.
FAQs
Book Your Initial Consultation
To book your initial consultation choose from the options below. You can then select your date and time and make your payment.
Adult Initial Consultations
INITIAL CONSULTATIONS BOOKED HERE TAKE PLACE ONLINE. Please email us on [email protected] or give us a call on 01424 236799 if you require an in person appointment.
Low Cost Adult Initial Consultations
- Not currently in employment
- Receiving state support (such as Universal Credit or Personal Independence Payment)
- In employment but receiving less than the Living Wage
INITIAL CONSULTATIONS BOOKED HERE TAKE PLACE ONLINE. Please email us on [email protected] or give us a call on 01424 236799 if you require an in person appointment.
Relationship Initial Consultations
Relationship Initial Consultations last 50 minutes and cost £90.
INITIAL CONSULTATIONS BOOKED HERE TAKE PLACE ONLINE. Please email us on [email protected] or give us a call on 01424 236799 if you require an in person appointment.
Employee Assistance Programme Initial Consultations
Employee Assistance Programme consultations should only be selected if Hastings Therapy Centre has an existing agreement with your employer to fund your therapy sessions
Some employers offer private medical insurance (PMI) to their employees. In addition to physical health care, some plans offer talking therapies too. If you have PMI, it's worth checking with your provider what cover you have before contacting us. Many plans will ask you to see a therapist within their network, so check their requirements. Employee Assistance Programmes (EAPs) are another benefit some employers provide. EAPs provide advice and support on legal and financial issues, plus counselling (usually limited to six sessions). Again, it's important to check with your provider for details as they too will have networks of therapists and you will be offered a therapist from their list. Once you know the requirements of your PMI or EAP plan, contact us and we will see how we can support you.